
The ‘manager of agents’: How AI evolves the SOC analyst role
Every SOC analyst has heard it by now: “AI is coming for your job”.
I hear it in conversations with SOC teams. I see it in the hesitation during evaluations. And increasingly, I feel it as a source of resistance — especially from the very people AI is supposed to help.
But the reality is the opposite.
Instead of eliminating the Tier 1 analyst role, AI is elevating it — from a job defined by repetitive tasks to one defined by judgment, oversight and decision-making. In short, it makes them more powerful as SOC commanders.
The work was never the point
To understand what’s changing, we need to be honest about the historical role of Tier 1 analysts.
In a typical SOC, a Tier 1 analyst might spend...